Service & Maintenance

We place a strong emphasis on providing all of our customers with an all-encompassing service and maintenance package to ensure that their pay parking installation runs successfully.

Trained, in-field, specialist technicians conduct maintenance services which comprises of a regime that includes reactive, preventative and scheduled maintenance. Our extensive experience in servicing sizeable pay parking installations ensures a completely seamless experience. We can deliver optimal servicing and ongoing maintenance for your pay-parking site.

We offer you quick service with a minimal response time to identified issues, ensuring minimum downtime for meters and maximum operational availability for motorists.

We recommend that the meters run ReinoNet parking management system. ReinoNet enables faults to be rapidly identified through self-diagnosis, which is conducted by the parking meter and then communicated back to ReinoNet. Fault reports can subsequently be routed directly to the technicians' pagers allowing for immediate response to faults. Once attended, the time of arrival and details of the service will be recorded on a handheld data logger, allowing accurate reporting on the achievement of response times for the relevant type of event. Through the ReinoNet management system you will have access to all reporting details providing visibility of servicing performance and allowing a definitive identification of whether service level agreements are being met and/or exceeded.

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